FAQ
- To place an order, simply browse our website, select the desired items, and add them to your cart. Proceed to checkout, enter your shipping and payment details, and confirm your order.
- We accept payments through Debit/Credit Cards, Net Banking, Cash On Delivery (COD), and other approved payment methods. Choose the option that suits you best during checkout.
- Once your order is shipped, you will receive an email or SMS containing a tracking number. Use this number to track your order on our website or the courier company’s portal.
- The standard delivery time is typically 4-6 days. However, certain products may have varying delivery times based on availability, order size, and shipping address.
- Unfortunately, once an order is placed, modifications are not possible. You can place a new order if needed.
- If you receive a damaged or incorrect product, contact our customer support team at support@shenda.in within 7 days of receiving the order for assistance.
- Yes, we have a return policy. You can return a product within 7 days of delivery if it is damaged or if the wrong product has been delivered. Refer to our Return Policy for more details.
- To initiate a return or exchange, contact our customer support team at support@shenda.in. Provide your order number and details of the issue, and follow the instructions provided.
- Yes, we offer international shipping. Additional customs fees, taxes, and duties may apply, and the customer is responsible for these charges.
– Refunds are applicable within 7 days of delivery for damaged or wrong products. Refer to our Refund Policy for detailed information on the refund process.
– You can reach our customer support team at support@shenda.in. We are here to assist you with any queries or concerns.
– Yes, we accept bulk orders. Please place the order, and we will get in touch with you to fulfill your requirements.
– Once an order is confirmed, the shipping address cannot be changed. Ensure the accuracy of your address during the checkout process.
– If your payment fails, ensure that the information provided is accurate. If the issue persists, contact us at support@shenda.in for assistance.
– Subscribe to our newsletter or follow us on social media to stay informed about our latest products, promotions, and offers.
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